Returns & Refunds Policy for Mithila Yatra Bus Ticket Bookings
Cancellation of Ticket Booking-
- You may cancel your bus ticket booking subject to the cancellation policy applicable for the specific trip or fare selected.
- The cancellation deadline and associated charges depend on the type of ticket and the time remaining before departure. These details are displayed during the booking process.
- To cancel a booking, you must notify us through a clear statement via email at info@mithilayatra.com
Refunds-
Refunds for eligible cancellations will be processed within 14 working days from the date of receiving the cancellation request. Refunds will be issued using the original payment method unless otherwise agreed. No additional fees will be charged for processing refunds.
Conditions for Ticket Refunds-
Refunds will be provided under the following conditions:
- Tickets must have been booked directly on the Mithila Yatra www.mithilayatra.com or through authorized channels.
- The cancellation request must be submitted within the allowable timeframe.
Non-refundable scenarios include:
- Tickets purchased under non-refundable promotions.
- No-show passengers or cancellations made after the bus has departed.
Mithila Yatra reserves the right to deny refund requests that do not adhere to these policies.
Change of Travel Plans-
Modifications to travel dates or passenger details may be allowed based on availability and applicable charges. Please contact customer service for assistance.
Service Cancellations by Mithila Yatra-
If a service is canceled due to operational reasons or unforeseen circumstances, passengers will be offered the choice of a full refund or a rescheduled trip at no extra cost.
Luggage and Personal Items-
Please note that refunds are not applicable for lost or damaged luggage during travel. Refer to the luggage policy for detailed guidelines.
Contact Us-
For any questions regarding returns, refunds, or cancellations, contact us at:
- Email: info@mithilayatra.com
- Website: www.mithilayatra.com